Terms and Conditions
Last updated: May 24, 2026
These terms govern the use of the 3DPH website and purchases made through our online store.
Business Identity
Store: 3DPH
Operated by: Aerophone Enterprises & Company
Website: https://3dph.ph/
Contact Information
Email: info@aerophone.info
Mobile: 0919 077 6438
Landline: (032) 410 6513
Address: AERO Tower, J. De Veyra Street, Cebu City, Cebu, Philippines
1. Acceptance of Terms
By accessing this website, creating an account, placing an order, or using our services, you agree to these Terms and Conditions and all applicable policies displayed on this website.
2. Business Identity
3DPH is an online store operated by Aerophone Enterprises & Company. 3DPH sells Bambu Lab 3D printers, filament, accessories, and related products in the Philippines as an independent reseller.
3. Product Information
We try to keep product names, descriptions, images, prices, availability, and specifications accurate and updated. However, product details may change without prior notice due to supplier updates, manufacturer revisions, stock movement, promotions, or system synchronization timing.
4. Pricing and Payment
Prices are shown in Philippine pesos unless otherwise stated. Final order totals may include product price, shipping fee, payment provider charges if applicable, discounts, and other amounts displayed at checkout. Installment offers are subject to bank and payment provider approval and terms.
5. Orders and Acceptance
Placing an order does not automatically mean the order has been accepted. 3DPH may verify payment, stock availability, delivery details, and order information before processing. We may cancel or hold orders that contain incorrect information, suspected fraud, payment issues, pricing errors, or unavailable stock.
6. Shipping, Returns, and Warranty
Shipping, returns, refunds, exchanges, and warranty requests are handled according to the policies published on this website. Please review the applicable policy pages before placing an order.
7. Customer Responsibilities
- Provide complete and accurate account, billing, shipping, and contact information.
- Review product compatibility, specifications, and order details before checkout.
- Use purchased products according to manufacturer instructions and safety guidelines.
- Contact 3DPH promptly for order, delivery, return, or warranty concerns.
8. Brand and Intellectual Property
Bambu Lab product names, trademarks, images, videos, and other brand assets belong to their respective owners. 3DPH uses product information to describe genuine items offered for sale. Nothing on this website should be interpreted as ownership of Bambu Lab intellectual property by 3DPH.
9. Limitation of Liability
To the extent permitted by law, 3DPH is not liable for indirect, incidental, or consequential losses arising from website use, courier delays, misuse of products, customer setup errors, third-party payment issues, or events outside our reasonable control.
10. Changes to Terms
3DPH may update these Terms and Conditions from time to time. Continued use of the website after changes are posted means you accept the updated terms.
