Contact 3DPH
Last updated: May 24, 2026
For product questions, order support, quotations, availability checks, and after-sales concerns, contact the 3DPH team.
Sales and Product Questions
Ask us about Bambu Lab printers, filament, accessories, bundles, payment options, and stock availability.
Email: info@aerophone.info
Mobile: 0919 077 6438
Landline: (032) 410 6513
Order and After-Sales Support
For order status, delivery concerns, damaged parcels, missing items, warranty assessment, or replacement requests, include your order number when contacting us.
Email: info@aerophone.info
Mobile: 0919 077 6438
Landline: (032) 410 6513
Office Address
AERO Tower, J. De Veyra Street, Cebu City, Cebu, Philippines
Business Hours
Monday to Saturday, 8:30 AM to 6:00 PM
Closed on Sundays and selected holidays.
What to Include
- Your full name and contact details
- Order number, invoice number, or proof of purchase if available
- Product model, color, quantity, or SKU when relevant
- Delivery city or province for shipping-related questions
- Photos or videos for damage, defect, warranty, or missing-item concerns
Business, School, and Bulk Orders
For quotations, school requirements, studio setups, print farm planning, or bulk filament orders, send us the target printer models, estimated quantity, delivery location, and preferred payment method.
Response Time
We aim to respond during business hours. Response time may vary during weekends, holidays, product launches, promotions, or high-volume periods.