1. Information We Collect

We may collect customer information such as name, email address, phone number, billing address, shipping address, order details, payment status, account information, support messages, and website usage data.

2. How We Use Information

• To process orders, payments, delivery, returns, refunds, and warranty requests
• To respond to customer inquiries and provide after-sales support
• To maintain customer accounts and order history
• To improve website performance, security, product selection, and customer experience
• To send transactional notices, policy updates, and relevant service communications

3. Payment and Checkout

Online payments may be processed by third-party payment providers such as Maya, 2C2P, card networks, banks, or other supported payment channels. 3DPH does not store full card details on this website.

4. Sharing of Information

We may share necessary information with payment providers, couriers, technical service providers, warranty partners, hosting providers, analytics services, or legal and regulatory parties where required to operate the store and fulfill customer orders.

5. Cookies and Analytics

The website may use cookies and similar technologies to support cart functionality, login sessions, analytics, security, marketing measurement, and site performance.

6. Data Security

We use reasonable technical and organizational measures to protect customer information. However, no online transmission or storage system can be guaranteed completely secure.

7. Customer Rights

Customers may contact us to request access, correction, or deletion of personal information, subject to legal, tax, accounting, warranty, fraud prevention, and business record requirements.

8. Data Retention

We keep customer and order information for as long as needed to complete transactions, provide support, comply with legal obligations, resolve disputes, and maintain business records.

9. Contact

For privacy questions or requests, contact us at info@aerophone.info.